Tip #4: Provide support with integrated support options
From a reluctant printer to a new application that is not immediately clear: especially during onboarding, new colleagues run into all kinds of practical questions.
Then, it is all the more convenient if they can get help quickly from their digital workspace. Fortunately, support options can simply be integrated into the digital workspace. A low-threshold chat function, for example, can help get stuck employees back on track. And an integrated ticketing system ensures that employees can easily seek help from an IT service representative.
Tip #5: Use video smartly
Of course, you can introduce your employees to the organisation by sending them an organisational chart and some underlying information. Or you can refer your new employees, who onboard online, to the website for an initial introduction.
But information is often better remembered if you provide it visually. More and more organisations that onboard digitally are choosing to introduce different parts of the organisation via short videos. You can also, for example, make a video about your corporate culture, another explaining your KPIs, or a virtual tour of the company premises so that new employees immediately get a feel for the place where they will be working.
All these videos can be perfectly offered in the digital workspace. And in these times of ever better smartphone cameras and accessible editing tools, making a video certainly doesn’t have to be a time-consuming, expensive task.
