New additions to our global search
Being able to find the information, applications, people, or documents you need in a simple and quick way, prevents frustrations and encourages accuracy and diligence from employees. This is why our global search feature is the beating heart of your digital workspace.
Making sure it stays this way, is the exact reason we keep improving the overall experience, as well as adding more sources to gain access to the information most relevant to you.In this update, we have added two new components.
The first one is a 3rd party integration with the Document Management System (DMS) OpenIMS from OpenSesame ICT. This integration was created to allow customers to search their OpenIMS directly from the comfort of their global search in Workspace 365.
Knowledge items in the global search
The second one focuses on the ability to search for knowledge articles. We have introduced knowledge articles to the Hub a few months ago which included its own search function, but it was not yet connected to the global search feature. As of now, you can find knowledge even faster based on title, or associated tags.
These are two new examples of helping you simplify the way you can find what you are looking for, without having to navigate away from your digital workspace.